TEED UP attaches the utmost importance to privacy and the protection of Personal Data. As such, they undertake to implement adequate measures to ensure the Protection of Personal Data, to process and use such Data in compliance with the applicable provisions and in particular the European Regulation 2016/679 of April 27, 2016 (hereinafter the « General Data Protection Regulation ») and Law No. 78-17 of January 6, 1978 known as the Data Protection Act.

This privacy policy may be modified or supplemented at any time by TEED UP, in particular with a view to complying with any legislative, regulatory, case law or technological developments. In such a case, the date of the update will be clearly identified at the top of this policy. Such changes are binding on the User as soon as they are posted online. It is therefore advisable for the User to consult the present privacy and cookie use policy regularly in order to take note of any changes.


Your Data are collected and processed by TEED UP SAS, headquartered at 19 Rue André Allar 13015 MARSEILLE, registered in the MARSEILLE Trade and Companies Register under number 899 646 186.

E-mail address: contact@teedup-app.com


TEED UP, in its capacity as Data Controller, is required to collect, consult, use, modify, store, transmit and delete Personal Data (hereinafter the « Data »)

In accordance with Article 4 of the General Data Protection Regulation 2016/679 of April 27, 2016. The terms « Data » or « Personal Data » refer to any information relating to an identified or identifiable natural person.

An « identifiable natural person » is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

The various categories of Personal Data collected may concern :

– Identification data, such as your surname, first name, date of birth, gender, login and password;

– Contact data, such as your postal address, e-mail address, landline or mobile telephone number;

– Your e-mail address is required to create an account on the Platform.

– Data relating to sports practised and equipment available;

This information is essential to the operation of the Platform, as it enables us to offer you products and services that meet your needs.

– Payment data relating to the transactions you carry out and details of the services and subscriptions subscribed to (bank information for payment);

– Browsing data such as connection time;

– Data related to functionalities offered by the Platform, such as the publication of photos, reviews, rating of other users, and number of friends.

– Data relating to exchanges with you;

– Technical information about the terminal you are using, such as the phone’s operating system and screen resolution;

– Geolocation data, enabling us to show you the sessions closest to your location.

– Data relating to the management of pre-litigation and litigation, in particular data relating to the facts of the dispute, elements tending to establish the facts complained of, data on the characteristics of the dispute, data on convictions as well as comments on the description and follow-up of the procedure.

– In the event of a request to exercise rights over your Personal Data, a copy of your identity document.

When Personal Data must be filled in, the form indicates this with an asterisk. Failure to do so will prevent you from using the desired service.

Some Personal Data not marked with an asterisk may be requested. They are not compulsory and are simply intended to help us better understand your preferences and offer you the service best suited to them.

The User’s password is subject to specific measures to guarantee data integrity. In fact, the hash technique is used before storing it.

This data concerning Users is collected directly from them when they create their Profile, and/or during the Order process, or possibly from our partners or third parties who may communicate information to us. For example, the DGCCRF may send us information in connection with a complaint you may have made to them.


In order to better understand the data processing carried out by TEED UP, we inform data subjects that TEED UP may process their data for the following purposes:

The performance of processing operations relating to the management of the execution of an agreement with a Customer (« person concerned by the collection of personal data »):

– Contracts and customer accounts;

– Orders and deliveries;

– Invoicing and collection;

Customer relationship management processing:

– Management of customer opinions on services or content;

– Customer relations follow-up, such as satisfaction surveys;

Processing relating to commercial prospecting, and in particular :

– The organization of any promotional operation concerning new products, offers or any information that could potentially be of interest to the User of the Application.

Claims management processing:

– Claims management and after-sales service;

– Processing requests for access, rectification, opposition and deletion;

– Litigation management.

– All data concerning Users is collected directly from them when they create their Profile and/or during the Order process.

The processing of data relating to the management of commercial activity:

– The selection of persons to carry out studies and/or surveys;

– To compile sales statistics.

Improving the use and operation of our Platform.

The processing carried out by TEED UP is based on :

– Performance of the contract, for processing relating to the management of contracts, orders, invoicing and customer/user relations;

– Legitimate interest for processing relating to the management of commercial activity, commercial prospecting for legal entities, and recruitment;

– Compliance with a legal obligation, for example in the case of tax-related processing.


The Personal Data collected and processed by TEED UP SAS 19 rue André Allar, 13015 Marseille on Microsoft Azure Cloud.

This data is hosted within the European Union, on French territory.

We make every effort to provide the best guarantees, particularly contractual and technical, to comply with applicable regulations on the protection of personal data.


The data we collect is accessible to our service providers, acting as subcontractors, who contribute administratively and technically to the achievement of the above-mentioned purposes (hosting provider, payment provider, advertising technology, etc.).

In this context, the data we collect may be transferred outside the European Union. In this case, we ensure that the transfer is made to countries recognized as providing an adequate level of protection for your personal data or, at the very least, on the basis of the appropriate guarantees provided by law.

In order to comply with our legal obligations, your personal data may also be transmitted to authorized administrative and judicial authorities, only upon judicial requisition.

Article 6 – Shelf life

Data is kept for a period appropriate to the purposes of the processing and in accordance with current legislation and regulations:

– Account data (identity, electronic contact details, service usage history) is kept for 3 years from the end of the commercial relationship.

– Documents and accounting records are kept for 10 years, as accounting proof.

– Data relating to your bank card is kept by our payment service provider until full payment has been made and, for proof purposes in the event of a claim, for 13 months, or 15 months in the case of a deferred debit card. In the case of one-click payment, credit card data is kept until your card expires or until you delete it from your account;

– Data that may be subject to judicial requisition (connection data, identity, contact details, transaction data) is kept for 12 months from the date of collection;


In accordance with the General Data Protection Regulation 2016/679 of April 27, 2016, each person has the right to access, rectify, delete and port their Personal Data, and the right to limit and object to the processing of such data.

These rights may be exercised by contacting us by E-MAIL at the following address: contact@teedup-app.com or by post to TEED UP at: TEED UP SAS – 19 Rue André Allar, 13015 MARSEILLE.

If you wish to exercise your rights, you must prove your identity by any means. However, if reasonable doubts persist as to the accuracy of your identity, TEED UP may request additional information, such as a photocopy of your identity card.

Individuals also have the right to lodge a complaint with the CNIL. In addition, and since the law n°2016-1321 of October 7, 2016, people who so wish, have the possibility of organizing the fate of their data after their death. For more information on the subject: https://www.cnil.fr/.